ORDERING INFORMATION


Please Note: Northwoods Nursery is a wholesale grower. We accept orders from businesses in the nursery trade or commercial growers only.
You may place your order by mail, e-mail, phone or fax. Please include all contact information with your order, including your phone and fax nos. and e-mail address. We will confirm your order with current availability and prices.

TERMS
Our normal terms are prepayment of your order prior to delivery or shipping, including estimated shipping costs. A non-refundable advance deposit may be required depending on the size of order and delivery or shipping date. Balance due on orders should be paid in full at least two weeks before shipping or delivery date.

Credit Accounts
As a courtesy to our regular customers, we offer Net 30 terms to those who have established a credit account with us. To obtain Net 30 terms, please email, fax or mail us your credit information including the name, address, phone/fax numbers and contact person at your bank and 3 trade references where you purchase plants or supplies on open account. Allow at least 30 days for credit approval.
To maintain your account in good standing, invoices must be paid by due date. Overdue accounts will be charged interest at 18% per annum. Accounts not in good standing may lose Net 30 privileges.

Payments
Deposits and balances due from non-credit customers may be paid by check, cash, wire transfer and Visa or Mastercard. Credit card payments are not accepted on balances due on Net 30 accounts.

Pricing and Minimum Orders
Prices are for the nursery trade and commercial growers only and are based on a minimum of 10 plants per variety. There is an additional $1.00 per plant charge per plant for orders of 5-9 plants. Container plants in smaller than #1 pots may have larger minimum order requirements. Prices are F.O.B. our nursery location near Molalla, Oregon. Minimum order is $300.

Guarantee and Claims
We guarantee our nursery stock to be true to name and alive when shipped or delivered. No other warranties are expressed or implied. Our liability under this guarantee is expressly limited to the amount paid for the plants. Your satisfaction is very important to us and we will work with you as much as possible to resolve any problems with your order.

PLEASE NOTE! Be sure to check and count your plants on arrival. If a shortage is observed, notify us immediately. If your shipment is damaged, notify us and the carrier immediately. We must be notified of shortages or claims within ten days of the time your shipment arrives or we cannot accept responsibility.

Acceptance of Terms and Conditions
Acceptance of Acknowledgement of your order constitutes acceptance of the above Terms and Conditions.

SHIPPING
We can ship plant orders to all destinations in the US, Canada and worldwide. Whether by truck, air or FedEx, we will find the most economical and fastest way to get you your order. When you place your order, please let us know the shipping method you prefer and the approximate date you would like to receive your order.

For US and Canadian orders, the most cost effective shipping method is by temperature controlled truck. This method avoids problems with freezing or excessive heat en route. We can usually ship as little as one pallet of bareroot or container plants to points throughout the US and Canada. We can also ship plants by air freight and FedEx Ground. To reduce the weight of such shipments, we can de-pot containerized plants for a small charge. Please contact us for shipping details and estimated costs.

PLEASE NOTE!
Shipping charges include the actual cost of shipping, packaging materials and the labor required to pack the plants.

International Orders
We ship plants to many countries and will prepare your order to meet the importing requirements of your country. We will work with you to find the most efficient and cost effective method of shipment for your order. First time orders to international customers will be on a pre-paid basis. Payment may be by credit card or bank wire transfer in US Dollars. Additional charges include the Phytosanitary Certificate and wire transfer fees, if applicable.

DELIVERY
Let Us Bring You Your Plants!
We can deliver plants to locations along the I-5 corridor from southern Oregon to the Canadian border. You will receive your order in great condition and ready for planting or display.
Deliveries can be made throughout the year, depending on the size of the order and weather conditions. For Canadian customers, we can meet you on the US side of the border or drop your order at a nearby nursery.
Charges for delivery are typically 6-8% of the value of your order, depending on the distance traveled and size of the order. The minimum delivery charge is $60.00. Please contact us for delivery charges on very large orders and to locations outside our normal delivery area.

CUSTOM PICTURE TAGS
Colorful and informative picture tags are available for most of our plants. Complete with photo and cultural information, they are a great way to advertise our unique varieties. These custom tags are available for an additional charge of $.25 ea. If you would like these tags attached to your plants, please let us know when you place your order.